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What if driving a car was as hard as using a computer?
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Operator: "AA helpdesk, Dave speaking."
Customer: "I can't back out of my garage."
Operator: "Is that because the garage door is closed, or because your car engine isn't turned on?"
Customer: "All I know is I could back out of my garage yesterday, and now I can't."
Operator: "Are you in your car at the moment?"
Customer: "Yes."
Operator: "Okay, I'd like you to turn around and look through your car's back window for me. What do you see?"
Customer: "Grey."
Operator: "Grey like clouds, or like a garage door?"
Customer: "Like a door."
Operator: "It sounds like your garage door is closed. You'll just need to open it, and you'll be able to back out."
Customer: "Look, I don't understand any of this automotive stuff. I just want to drive my car."
Operator: "Okay, first I'd like you to open your car door."
Customer: "How do I do that?"
Operator: "Look for a catch on the door that you can pull towards you."
Customer: "I found it, but all that's happening is the window's rolling down."
Operator: "That must be the window button. What you need is a catch you can pull, instead of pressing."
Customer: "Okay, I found it. Something went click."
Operator: "Now, push the door open and put your feet on the ground."
Customer: "I pushed the door... what was that second thing you said?
Operator: "Put your feet on the ground."
Customer: "Okay."
Operator: "Now, stand up and walk towards the garage door."
Customer: "Is this far enough?"
Operator: "Are you at the door?"
Customer: "No."
Operator: "Keep walking until you reach the door."
Customer: "Okay, now what?"
Operator: "Pull the handle up."
Customer: "It's moving!"
Operator: "Push it all the way up, then get back in your car."
Customer: "Okay, I'm backing out of the garage now. But how did the door get closed in the first place?"
Operator: "I think someone must have closed it after you drove into the garage last night."
Customer: "That's just not possible, we never do that."
Operator: (Wearily) "Well, garage doors can sometimes close all by themselves."
Customer: "How does that happen?"
Operator: "Gravity."
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